Outage Denied
Fiji Times
Elenoa Baselala
Monday, March 21, 2011
FINTEL (Fiji Internationa Telecommunications Limited) has distanced itself from Telecom Fiji and Connect's accusations that nationwide Internet outages last week were due to the Vatuwaqa Landing Station.
"The public deserves to know better," FINTEL manager Commercial and Business Development, George Samisoni said.
"If it was, then all other domestic carriers (Vodafone, Digicel) and Internet Service Providers (Kidanet, Unwired) and all of FINTEL's corporate clients would be affected.
"Also, apart from other Internet peering partners, FINTEL also has a business relationship with OPTUS.
"Our system was not affected. Unlike FINTEL, Telecom Fiji purchased its cable capacity from a third party.
"This arrangement does not allow them visibility of the Southern Cross Cable Network (SCCN). The network (SCCN) itself does not see Telecom Fiji. FINTEL also has dual peering to Australia and the USA, which provides 'peace of mind' to our clients in terms of redundancy and resilience," Mr Samisoni.
"Telecom Fiji only peers to Australia and to only one partner. TFL has had more than a couple of outages in the last five months since their direct cable access to international. From FINTEL's assessment, all have been between Telecom Fiji and OPTUS."
A peering partner is the supplier of Internet and provides back up when one supplier's system fails. TFL and Connect said they were investigating the problem that affected internet connections to its customers adding that it could be the Vatuwaqa Landing Station.
"We sincerely apologise for these outages and are continuing with investigations as to the causes along with our international link partners, Optus and Southern Cross Cable Networks," a joint statement from the companies said.
"Preliminary indications are that the outages occurred at the Vatuwaqa Cable Landing Station.
"We wish to advise that every effort is being made to prevent these outages recurring including investing in additional capacity to deliver a better customer experience going forward," the statement said.
Elenoa Baselala
Monday, March 21, 2011
FINTEL (Fiji Internationa Telecommunications Limited) has distanced itself from Telecom Fiji and Connect's accusations that nationwide Internet outages last week were due to the Vatuwaqa Landing Station.
"The public deserves to know better," FINTEL manager Commercial and Business Development, George Samisoni said.
"If it was, then all other domestic carriers (Vodafone, Digicel) and Internet Service Providers (Kidanet, Unwired) and all of FINTEL's corporate clients would be affected.
"Also, apart from other Internet peering partners, FINTEL also has a business relationship with OPTUS.
"Our system was not affected. Unlike FINTEL, Telecom Fiji purchased its cable capacity from a third party.
"This arrangement does not allow them visibility of the Southern Cross Cable Network (SCCN). The network (SCCN) itself does not see Telecom Fiji. FINTEL also has dual peering to Australia and the USA, which provides 'peace of mind' to our clients in terms of redundancy and resilience," Mr Samisoni.
"Telecom Fiji only peers to Australia and to only one partner. TFL has had more than a couple of outages in the last five months since their direct cable access to international. From FINTEL's assessment, all have been between Telecom Fiji and OPTUS."
A peering partner is the supplier of Internet and provides back up when one supplier's system fails. TFL and Connect said they were investigating the problem that affected internet connections to its customers adding that it could be the Vatuwaqa Landing Station.
"We sincerely apologise for these outages and are continuing with investigations as to the causes along with our international link partners, Optus and Southern Cross Cable Networks," a joint statement from the companies said.
"Preliminary indications are that the outages occurred at the Vatuwaqa Cable Landing Station.
"We wish to advise that every effort is being made to prevent these outages recurring including investing in additional capacity to deliver a better customer experience going forward," the statement said.